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Terms and Conditions

During your time on the field there are certain responsibilities you should be made aware of:-

  • Ski Field Staff instructions are to be obeyed. Your safety and the safety of others may be at stake.
  • Ski field equipment is for the use of experienced staff members only.
  • Fire and emergency equipment is to be used in emergencies only.
  • Management reserves the right to terminate the skiing and/or accommodation of anyone behaving in an unacceptable manner.
  • ALL buildings are SMOKE FREE.
  • You are responsible for your own belongings.
  • Your rubbish is your responsibility. This includes the removal of rubbish from the Day Lodge on the Field.
  • Where possible your accommodation preference will be met.
  • During your stay on the Field you will be allocated duties. These may include food preparation and general hut duties. We would appreciate it if these duties were carried out willingly and cheerfully.
  • Broken River does not give refunds for poor snow/weather conditions. A lift pass valid for one year from the date of issue will be issued in lieu of closed days.

Cancellations Policy

Refund/Cancellation Policy:

Refunds will be given for Ski/Ride packages, for Broken River and Lyndon Lodges only, under the following conditions:

  • packages cancelled by management (Full refund)
  • the customer cancels by notifying management at least 14 days prior to the commencement of the package. (less $30 admin fee)
  • The customer cancels by notifying management at least 48 hours prior to the commencement of the package - cancellation fees of up to 25% apply.

No Refund Applies where:

  • package is cancelled inside 48 hours of the start of the package
  • package is terminated prior to the end of the package
  • No refund on White Star Accommodation cancelled.
Ski Area closure during package:
  • a ski pass valid for one year will be issued in lieu of officially closed days during the package
  • there will be no credit given for accommodation used during a closed period.